LET’S MAKE THE NEXT STEP SIMPLE

Talk to MARLogic Apps.

Ask about future access to ToteCue, get help with setup or tell us where the workflow could be clearer.

CONTACT MARLOGIC APPS

A real conversation
starts here.

ToteCue support
[email protected]
ToteCue access & app questions
[email protected]
ToteCue privacy questions
[email protected]
MARLogic Apps enquiries
[email protected]

Support is provided by email, Monday–Friday, excluding holidays. We aim to respond within two business days; response times may vary.

Your email app will open. If it doesn’t, copy the address into your email service.

Help us understand the situation.

  1. Tell us where you were.

    Your shop domain and the workflow you were using.

  2. Tell us what happened.

    What you expected, what happened and the approximate time.

  3. Include a safe error reference.

    A non-sensitive error code, if one was displayed.

Keep passwords, PINs, enrollment codes, customer details, order contents and private photos out of support email. Remove sensitive information from screenshots.

Need to keep orders moving?

If ToteCue is unavailable, continue using your store’s normal Shopify fulfillment process while awaiting assistance.